Payment Center

Great service past closing

Payment & Loan Servicing Information

Once a loan closes we may assign, sell, or transfer the servicing of the loan.

If a loan is sold or transferred, the borrower will receive notification through the mail indicating where their payments should be made and whom to contact for servicing issues. On loans that Commerce Home Mortgage, c/o LoanCare, LLC retains, we may utilize LoanCare to perform the subservicing activities such as, but not limited to, collecting payments at remitting payments on escrowed tax and insurance on the Borrower’s behalf.

Borrower Payment Options

1. PHONE

Call (855) 876-9221 to authorized immediate payment using funds from a checking account for a nominal fee. 8:00 a.m.–10:00 p.m. EST Monday – Friday. Saturday 8:00 a.m.–3:00 p.m. EST

2. ONLINE

New 10 digit loan number beginning with ’00’ provided on welcome package required for online access or contact (866) 860-2880

3. MAIL

Payments should be payable to: Commerce Home Mortgage, LLC c/o LoanCare, LLC

East Coast

AL, CT, DC, DE, FL GA, IN, KY, MA, MD, ME, MI, MS, NC, NH, NJ, NY, OH, PA, RI, SC, TN, VA, VT, WV, WI, MN, AR, LA, MO, IA

Commerce Home Mortgage
c/o Loan Care, LLC
PO Box 37628
Philadelphia, PA 19101-0628

West Coast

AK, AZ, CA, CO, HI, ID, IL, MT, NM, NV, OR, TX, WA, WY, ND, NE, KS, OK, SD

Commerce Home Mortgage
c/o Loan Care, LLC
PO Box 60509
City of Industry, CA 91716-0509

General Information

Goodbye Letter Address

Commerce Home Mortgage, LLC C/O LoanCare, LLC
Customer Support: (855) 876-9221
PO Box 8068 Virginia Beach VA 23450

Overnight Letter Address

Commerce Home Mortgage, LLC C/O LoanCare, LLC
3637 Sentara Way Virginia Beach VA 23452

Hazard & Flood Insurance
(Mortgage Clause)

Commerce Home Mortgage, LLC, ISAOA/ATIMA
C/O LoanCare
PO Box 202049 Florence SC 29502-2049
Fax (843) 413-7127

Property Tax

Commerce Home Mortgage, LLC C/O LoanCare, LLC
Attn: Escrow Department
PO Box 43070 Jacksonville FL 3220

Notices of Error
(Information Request)

Commerce Home Mortgage, LLC C/O LoanCare LLC
Attn: Mortgage Resolution
PO Box 8068 Virginia Beach VA 23450